AV Service

Capabilities

Audio & Video Services

ICS offers Audio Visual Support 24/7. Our dedicated AV Service Department can handle all of your break/fix service needs. In addition, we offer proactive AV Service Visits, meeting support and remote or in person testing and trouble shooting.

AV Service Offerings:

  • Onsite Break/Fix repair services
  • Advanced replacements for broken or failed product
  • Warranty and Post Warranty Support
  • Preventative Maintenance Visits – Pro Active Support
  • Onsite and remote Meeting Support
  • Remote Troubleshooting and Programming
  • Material Sales
  • AV Upgrades

You can contact our AV Service Manager Alonzo Madrid at 408-491-6000 #141 or at Alonzo.madrid@ics-integration.com

Services

& Maintenance

ICS offers 24/7 Service and a wide range of preventative maintenance programs

ICS has dedicated teams available 24/7/365 eager to address service requests from the minor repair to a major emergency. Our Service group also develops custom preventive maintenance programs, test and inspection, UL certifications and remote system trouble shooting and support

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